Your contact for returned goods

Transparent and fast processing of returned spare parts or units is our aim. Here you can find information about shipping methods and collecting units.

Returned goods note

Use our online form to return goods.

Download the form here:

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How to contact us:
Ph :  +62 343 295 100 
Fax: +62 343 295 295 

Office hours: Mon. to Fri. 8:00 a.m. to 5:00 p.m.


You'll find all the forms to download from the service area here.